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Picture stories

Before and after, in pictures.

Eight small businesses, each drowning in one everyday job, and what changed when the job started doing itself. No jargon. Just the story.

Made-up people, based on everyday problems, so the results are illustrations, not promises. Each story matches a worked example or live demo on this site.

1

Mike · electrician Made-up story

Too many emails, not enough hours

Betechnical1
Meet MikeWhen Mike started out as an electrician, he got five emails a day. He answered them over a cup of tea.
No reply · 3 daysBetechnical2
Now it's sixty a dayQuotes, complaints, invoices and junk, all in one inbox. Some wait days for a reply.
QuoteInvoiceComplaint · urgentBetechnical3
The emails sort themselvesEach email is read, labelled and the details saved into a simple app. Complaints are flagged, with a reply drafted.
10 minBetechnical4
Ten minutes, with a coffeeMike checks the app each morning. Nothing slips through, and he's back on the tools.

Watch Mike's morning, live → · About email and enquiry automation →

2

Ruth · office manager Made-up story

29 people, one spreadsheet, and a lost Friday afternoon

29 tabsBetechnical1
Meet RuthRuth runs the office at a small finance firm. Every Friday, 29 advisers each need their own figures, and nobody else's.
2½ hrsBetechnical2
Twenty-nine timesCopy a tab. Paste it into an email. Check the address. Send. Then the next one. Every Friday afternoon.
Send all✓✓✓✓✓✓Betechnical3
One buttonOne button saves each person's tab as a PDF and emails it to them. A quick check comes first: "28 ready, 1 held back".
2:10pmBetechnical4
Friday, 2:10pmDone in minutes. The afternoon goes back to Ruth, and nobody sees the wrong figures.

Read the full scenario → · About Excel and spreadsheet automation →

3

Dev · karate instructor Made-up story

The karate club whose timetable lived in the instructor's head

Autumn termBetechnical1
Meet DevDev runs a busy karate club at two venues, with classes by age and belt. Something changes every term.
Still Wednesdays?Which class?New time?Betechnical2
"Which class?"The website is a term behind, so parents message instead. Every grading gets written up three times.
Betechnical3
It updates itselfThe timetable lives in a simple spreadsheet, and the website updates from it. Parents can find the right class themselves.
✓Betechnical4
Back on the matFewer questions, more new families, and more time teaching.

Read the full scenario → · About connecting your business apps →

4

Amara · studio manager Made-up story

Sixty spreadsheets, a studio full of Macs, and "that needs Windows"

Betechnical1
Meet AmaraAmara manages a design studio of Mac users. Every project has its own spreadsheet: about sixty of them.
7 hrs"That needs Windows"Betechnical2
Most of a dayEvery month-end she opens each file, copies the numbers and writes each client a letter. She was told "that needs Windows".
60Betechnical3
Read the whole folderExcel reads every file in the folder at once, on her Mac. Anything over budget lights up red.
✓✓✓Betechnical4
Month-end in minutesThe client letters are made in one go, and overspends are caught early.

Read the full scenario → · About workflow automation →

5

Jess · salon owner Made-up story

The empty chair on Saturday

Betechnical1
Meet JessJess runs a three-chair salon. Bookings arrive by phone and Instagram, into a paper diary.
£180 a weekBetechnical2
The empty chairAbout four people a week simply forget. That's around £180 a week in empty chairs.
See youtomorrow✓✕Betechnical3
A nudge the day beforeCustomers book online and get a reminder the day before. Cancelled slots go to a waiting list.
✓Betechnical4
A fuller SaturdayFewer no-shows, fewer calls mid-haircut, and full chairs.

Read the full scenario → · About booking and appointment reminder automation →

6

Tom · plumber Made-up story

Quotes written at 10pm

8–10 visitsa weekBetechnical1
Meet TomTom and his partner visit 8 to 10 homes a week to quote for jobs, jotting notes on a pad.
zz10pmBetechnical2
10pm, againThe quotes get typed up late at night. Some are late, some never go, and nobody follows up.
Quote sent ✓Betechnical3
Two minutes, on siteA short form on his phone. Prices are worked out for him, and a proper quote is emailed the same day.
Accepted ✓Accepted ✓Betechnical4
Evenings backPolite follow-ups go out by themselves. More jobs won, and the evenings are his again.

Read the full scenario → · About workflow automation →

7

Sophie · online shop Made-up story

Copying orders into the spreadsheet

Betechnical1
Meet SophieSophie sells gifts on her own website and on a marketplace. Business is growing.
5 hrsOut of stock!Betechnical2
Every afternoonShe copies every order into one spreadsheet by hand. Twice last month, she sold something already out of stock.
Stock: 4 leftBetechnical3
Orders flow inBoth shops feed one spreadsheet automatically, and the stock count goes down with each sale.
✓Candle ×3✓Mug ×2✓Card ×5Betechnical4
Packing list at 8amA packing list is ready every morning, and low stock sends her a message.

Read the full scenario → · About connecting your business apps →

8

Helen · bookkeeper Made-up story

Chasing clients for their paperwork

Betechnical1
Meet HelenHelen keeps the books for 40 small businesses. Each month she needs their statements and receipts.
✕Patel & Co✕Green Cafe✓Hill Builders✕Rosa Ltd4 hrsBetechnical2
"Just a reminder…"The first week of every month goes on chasing, re-chasing and ticking off who's sent what.
Uploaded ✓Betechnical3
Reminders write themselvesPolite emails go out on set dates, listing exactly what's missing. Uploads tick themselves off.
✓Patel & Co✓Green Cafe✓Hill Builders•Rosa LtdBetechnical4
A Monday summaryShe sees who's done and who needs a call, and gets back to the actual books.

Read the full scenario → · About invoice and payment reminder automation →

Which story sounds like yours?

Tell Bea about the job that eats your week. You'll get an honest answer and a rough price in about a minute.